Hospitality Ambassador

3 days ago


Nashville, Tennessee, United States MSCCN Full time
We're looking for a skilled Front Desk Agent to join our team As a key member of our hospitality team, you'll be responsible for providing exceptional customer service, handling transactions, and ensuring a smooth guest experience. If you have excellent communication skills, a positive attitude, and a passion for delivering top-notch service, we'd love to hear from you

Job Description:
  • Provide warm and welcoming service to guests, including check-in and check-out procedures.
  • Manage guest bookings, up-selling opportunities, and respond to guest inquiries.
  • Process cash and credit transactions accurately and efficiently.
  • Maintain a clean and organized front desk area, including handling safety deposit boxes.
  • Stay alert and attentive to guest needs, responding promptly to their requests and concerns.

Required Qualifications:
  • High school diploma or equivalent required.
  • 1+ year of experience in a front desk or guest service role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.

Salary Range:$45,000 - $65,000 per year

About Us:Our company is committed to providing exceptional service to our guests, and we're looking for talented individuals who share our passion for hospitality. As a Front Desk Agent, you'll play a vital role in creating memorable experiences for our guests, and we offer a competitive salary and benefits package to support your success.

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