Current jobs related to Client Service Manager - Melbourne, Florida - Percepta


  • Melbourne, Florida, United States Space Coast Property Management a Division of Towers Mgmt Group Full time

    At Space Coast Property Management a Division of Towers Mgmt Group, we are seeking a highly organized and detail-oriented Client Services Administrator to join our team. As a Client Services Administrator, you will be responsible for providing exceptional customer service, handling various administrative duties, and utilizing general office and management...


  • Melbourne, Florida, United States Space Coast Property Management a Division of Towers Mgmt Group Full time

    Job SummarySpace Coast Property Management a Division of Towers Mgmt Group is seeking a highly organized and detail-oriented Client Services Administration professional to provide exceptional support to our team. Key Responsibilities: Provide top-notch customer service to clients and internal stakeholdersManage and maintain accurate records and dataPerform...


  • Melbourne, Florida, United States HUB International Full time

    About HUB InternationalHUB International Limited is a leading global insurance and employee benefits broker, providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 13,000 employees in 475+ offices throughout North America, HUB has grown...


  • Melbourne, Florida, United States HUB International Full time

    About HUB International:HUB International Limited is a leading global insurance and employee benefits broker, providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 13,000 employees in 475+ offices throughout North America, HUB has grown...

  • Service Manager

    4 weeks ago


    Melbourne, Florida, United States Aire Serv Full time

    Service Manager Job DescriptionAire Serv is seeking a highly skilled and experienced Service Manager to lead our team of technicians and ensure seamless service delivery to our customers.Key Responsibilities:Provide leadership and guidance to the service team, ensuring they operate within company guidelines and conform to state and local codes.Manage, coach,...


  • Melbourne, Florida, United States NovaTech Full time

    Job Title: Client Solutions TechnicianNovatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US.About the Role:We are seeking a skilled Client Solutions Technician to join our team in the...


  • Melbourne, Florida, United States BrightView Landscape Services Full time

    At BrightView Landscape Services, we're passionate about delivering exceptional service to our clients. As an Account Manager, you'll be the primary point of contact for our clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You'll oversee field operations and supervise a Production Manager, who works with the...


  • Melbourne, Florida, United States NovaTech Full time

    Job Title: Client Solutions TechnicianNovatech is a leading provider of managed office solutions, offering a comprehensive portfolio of IT, print, cloud, and security services to organizations across the country.We are expanding our operations nationwide and seeking talented individuals to join our team of Managed Office Experts.Your Key...


  • Melbourne, Florida, United States Magistrates Court Full time

    About the RoleThis position provides case management support to individuals on bail with complex needs, utilizing a client-centred and problem-solving approach to facilitate rehabilitation and positive behavioural change.Key ResponsibilitiesAssess and manage clients with complex needs, providing culturally responsive and inclusive services.Develop and...


  • Melbourne, Florida, United States Magistrates Court Full time

    RoleThis role provides case management support to individuals on bail with complex needs, utilizing a client-centered and problem-solving approach to facilitate rehabilitation and positive behavioral change. The position is based at Broadmeadows Magistrates' Court.About YouExtensive experience in assessing and managing clients with complex needs.Demonstrated...

  • Service Manager

    4 weeks ago


    Melbourne, Florida, United States Buffalo Wild Wings Full time

    Unlock Your Potential as a Sports Bar Service ManagerAre you a seasoned professional with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you!As a Sports Bar Service Manager at Buffalo Wild Wings, you'll be responsible for overseeing the...


  • Melbourne, Florida, United States Magistrates Court Full time

    About the RoleThis position provides case management support to individuals on bail with complex needs, utilizing a client-centered and problem-solving approach. The role is part of the CISP program, aiming to engage participants in rehabilitation and promote positive behavioral change.About YouExtensive experience in assessing and managing clients with...


  • Melbourne, Florida, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Case Manager to join our team at Percepta. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide timely and effective...


  • Melbourne, Florida, United States Midas Full time

    Job Title: Automotive Service ManagerAt Midas, we are committed to delivering exceptional service to our customers. As an Automotive Service Manager, you will play a key role in ensuring that our service department operates efficiently and effectively.Responsibilities:Deliver outstanding customer service by listening to and consulting with customersOversee...


  • Melbourne, Florida, United States Virtual Service Operations Full time

    Desktop Support Specialist OpportunityVirtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Melbourne, Florida.This role involves providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset...


  • Melbourne, Florida, United States Virtual Service Operations Full time

    Desktop Support Specialist OpportunityVirtual Service Operations is seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Melbourne, Florida.This role involves providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging,...


  • Melbourne, Florida, United States Virtual Service Operations Full time

    Desktop & Depot Support in Melbourne, FloridaMelbourne, FL (https://maps.google.com/maps?q=Melbourne+FL)Opportunity:Virtual Service Operations is seeking highly motivated and career-driven individuals to join our growing team as Desktop & Depot Support in Melbourne, Florida. In this role, you will be part of our growing relationship with one of our great...


  • Melbourne, Florida, United States Virtual Service Operations Full time

    Job Title: Desktop & Depot SupportVirtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as Desktop & Depot Support in Melbourne, Florida.Responsibilities:Provide workstation software break-fix supportPerform IMAC - PC install, moves, adds, and changesImage loadsAsset recoveryAsset taggingPrinter...


  • Melbourne, Florida, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Melbourne, Florida.In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in both Desktop and Depot Support.Responsibilities - Desktop...


  • Melbourne, Florida, United States Emilee Johnson - State Farm Agent Full time

    Job DescriptionAs a Client Experience Specialist with Emilee Johnson - State Farm Agent, you will play a key role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...

Client Service Manager

2 months ago


Melbourne, Florida, United States Percepta Full time
About the Role

We are seeking a highly skilled Client Service Manager to join our team at Percepta. As a Client Service Manager, you will be responsible for delivering exceptional customer service to our luxury clients, building strong relationships, and resolving complex issues in a timely and professional manner.

Key Responsibilities
  • Provide superior level of client service with focus on building relationship of trust, empathy and enthusiasm with each vehicle owner
  • Responsible for handling inbound client calls regarding sales and service inquiries or concerns in a courteous and professional manner, displaying poise and confidence in their communications
  • Responsible for handling inbound client emails regarding sales and service inquiries or concerns, corresponding with clients using professional, grammatically correct, written responses
  • Responsible for resolving client issues using all available resources including Dealers, Team Leaders, Subject Matter Experts (Sales and Technical), Field Service Engineers, and Concern Resolution Specialists
Requirements
  • High School Diploma Required
  • Associates or Bachelor's degree preferred
What We Offer
  • Starting hourly rate of $18.34
  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
About Percepta

Percepta is a global contact center company that delivers exceptional customer experiences to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect a culture of service, teamwork, respect, and proactive approach to problem-solving.