Community Experience Manager

2 weeks ago


Ocala, Florida, United States On Top of the World Full time
Job Overview

On Top of the World Communities is a leading provider of quality, energy-efficient homes in a well-designed, amenity-rich community. As Lifestyle Director, you will play a vital role in ensuring a positive and memorable living experience for residents. This involves overseeing various aspects of resident life, including amenities management, program quality, and facility scheduling.

The ideal candidate will have excellent interpersonal skills, strong communication abilities, and a passion for creating exceptional experiences.

Key Responsibilities

This role requires a strong leader who can oversee the daily operation and budgets for Sidney Colen & Associates (SCA). You will be responsible for providing direction and focus to all lifestyle components of the community designed to enrich the quality of life and enhance the vibrancy of the community for residents.

Your key responsibilities include planning, coordinating, and implementing programs, classes, and special community-wide events. You will also provide staff direction on mission development and its relation to program development, delivery, and budget goals.

Additionally, you will develop and manage the Lifestyle budget, providing recommendations to the Association Finance Committee. You will work with lifestyle team coordinators to develop processes to ensure the consistent delivery of high-quality programs.

Requirements

To succeed in this role, you will need a Bachelor's Degree in business, accounting, or a related field, and 8+ years of proven experience in a leadership role. You must possess strong interpersonal and communication skills, with a focus on customer satisfaction.

You should also have extensive knowledge of homeowners associations and leadership and management skills. Strong organizational skills are essential, as is the ability to read, write, and understand English and have strong verbal and written communication skills.

Benefits

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience. Benefits include paid time off, vacation time, fitness membership discounts, eligible medical benefits after 90 days, company-paid life insurance policy, employee referral program, employee assistance program, matching 401k, and more.

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