Deli Assistant Manager

4 days ago

Rapid City, South Dakota, United States Safeway Full time
Purpose:

As a Deli Assistant Manager, you will be responsible for providing exceptional customer service, managing deli operations, and ensuring a positive experience for our customers.

Key Responsibilities:
  • Provide high-quality customer service, including complying with our Company's customer service standards, policies, and procedures.
  • Train, schedule, and supervise deli employees to ensure staffing patterns for the department.
  • Plan daily production, perform inventory, and monitor information on store portal and in-store mailbox.
  • Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the deli area.
  • Perform daily inventory and order necessary supplies to maintain adequate inventory.
  • Greet customers and take orders, in person and over telephone, in a friendly manner.
  • Create a positive and welcoming experience for customers.
  • Prepare hot and cold deli food and display in deli cases for sale to customers.
  • Inform customers about our deli products and services, provide food samples, and promote sales within the department.
  • Operate slicers and other food preparation equipment.
  • Prepare deli fruit or seasonal trays for display or special order.
  • Use scales and volume measures to apportion product correctly.
  • Operate electronic cash register, receive final payment from customer (cash or credit/debit card) and accurately make proper change.
  • Inventory stock, restock, move bulk product from pallets to storage areas, and face shelves of deli cases on sales floor.
  • Maintain area and conduct business in accordance with all federal, state, and local weights and measures, food safety and sanitation regulations and company policies, procedures, and guidelines.
  • Perform temperature and tare checks daily.
  • Adhere to uniform and grooming policy as defined within company policy.

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