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Customer Service Representative

2 months ago

Texarkana, Texas, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
  • Provide expert guidance and support to customers regarding insurance options, eligibility, coverages, and policy changes.
  • Utilize a customer-centric approach to educate customers about insurance products and services.
  • Maintain a high level of productivity and efficiency in a fast-paced environment.
Benefits
  • Competitive hourly pay plus bonus opportunities
  • Paid time off and vacation days
  • Opportunities for growth and advancement within our agency
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills
  • Ability to learn and adapt to new systems and technologies
  • Bilingual - Spanish required
  • Property & Casualty license (must be able to obtain)

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.