Customer Service Representative
3 weeks ago
Customer Service Representative
We are seeking a Customer Service Representative to provide exceptional guest experiences at Golden Corral. As a key member of our team, you will be responsible for greeting guests, offering assistance, and ensuring a positive dining experience.
Key Responsibilities:
- Greet guests as they enter the restaurant and offer a sincere invitation to return as they leave.
- Offer assistance to guests who may need help, including processing GC On the Go To-Go orders.
- Handle payments accurately and maintain a clean and organized workspace.
- Know and follow position responsibilities as they relate to just-in-time delivery.
- Know what is on the buffet for the day and have a full knowledge of the menu and prices.
Cleanliness and Operational Excellence:
- Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
- Help ensure the buffet is set up properly and labels are correct.
- Follow local health department laws and perform duty roster to ensure cleanliness, service, and quality standards are met.
- Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
- Ensure drawer balances with daily paperwork.
About Golden Corral:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Thank you for your interest in Golden Corral.
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