Operational Excellence Manager

6 days ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time

We are seeking an experienced Operational Excellence Manager to join our Information Services team at St. Jude Children's Research Hospital. In this role, you will be responsible for driving strategic decision-making, optimizing processes, and improving overall performance within the department.

About the Role

The ideal candidate will have a strong foundation in statistical analysis, machine learning, data modeling, and data visualization. They will also possess excellent communication skills, both written and verbal, with the ability to present complex information to technical and non-technical stakeholders.

Key Responsibilities:

  • Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes.
  • Identify areas for improvement and provide recommendations to enhance operational efficiency.
  • Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their needs and provide data-driven solutions.
  • Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.

Requirements:

  • Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
  • Minimum 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
  • Proven ability to apply quantitative reasoning skills to approach complex problems systematically, breaking them down into manageable components, and applying logical reasoning to find solutions.

Compensation

A reasonable estimate of the current salary range is $104,000 - $186,160 per year for this role.



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