Operational Excellence Specialist

4 days ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time

Job Summary

We are seeking an Operational Excellence Specialist to join our team at St. Jude Children's Research Hospital. The successful candidate will have a strong background in data analysis and business acumen, with the ability to leverage data insights to drive strategic decision-making and process optimization.

The ideal candidate will have a combination of analytical skills, critical thinking, and problem-solving abilities, with the ability to communicate complex information to technical and non-technical stakeholders. They will work closely with cross-functional teams to identify opportunities, assess risks, and develop data-driven solutions to enhance our operational efficiencies, service delivery, and customer experience.

Key Responsibilities:

  • Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
  • Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy. Translate findings into actionable recommendations for the organization.
  • Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
  • Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
  • Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.

About the Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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