Ecommerce Specialist
2 weeks ago
We are seeking a highly skilled Ecommerce Specialist to join our team at VSM Sewing Inc P660. As a key member of our customer service team, you will be responsible for addressing consumer concerns, fostering partnerships with various departments, and managing consumer inquiries.
Key Responsibilities- Address consumer concerns related to shipping delays, errors, and damaged goods
- Foster cooperative partnerships with Sales, Logistics, and Finance to manage eCommerce orders
- Manage consumer inquiries via phone, email, chat, webform, and social media
- Process returns and exchanges based on organizational policies
- Document interactions within a Customer Relationship Management (CRM) tool
- Report changes in trends impacting customer satisfaction
- Assist customers with online checkout processes
- Maintain product and brand knowledge to provide purchasing recommendations
- Evaluate and identify opportunities to drive process improvements
- Escalate issues promptly to ensure optimum customer satisfaction
- 3+ years of experience in eCommerce Order Management, including all aspects of order processing
- 2+ years of call center experience
- Advanced skills with Microsoft Suite: Excel, Word, PowerPoint, Outlook, and SharePoint
- Excellent verbal and written communication skills
- Ability to prioritize and multitask in a high-energy environment
- A top-notch application spanning multiple platforms
- Cutting-edge technology
- A team of experts to work with
- An open mind for new ideas and methodologies
-
E-Commerce Specialist
1 day ago
Nashville, Tennessee, United States VSM Sewing Inc P660 Full timeJob Title: E-Commerce SpecialistWe are seeking a highly skilled E-Commerce Specialist to join our team at SVP Worldwide. As an E-Commerce Specialist, you will be responsible for addressing consumer concerns related to shipping delays, shipping errors, and damaged goods. You will also foster a cooperative partnership with various departments, including Sales,...
-
Global Logistics Coordinator
5 days ago
Nashville, Tennessee, United States Freight Appointments Full timeUnlock Efficiency in Global TradeWe're seeking a skilled International Operations Specialist to join our team at Freight Appointments. As a key player in our logistics operations, you'll be responsible for managing ecommerce and white glove shipments, ensuring high-value and sensitive cargo is handled with care.Key responsibilities include:Managing ecommerce...
-
Sample Coordinator
4 weeks ago
Nashville, Tennessee, United States Genesco Full timeJob Summary:The Ecommerce Sample Coordinator provides operational support for Ecommerce Photography Team. This role is responsible for coordinating all aspects of sample flow, ensuring accurate tracking and flow of samples throughout the teams. The ideal candidate will work independently, quickly, and accurately on repeated tasks to make decisions and solve...
-
Inventory Management Specialist
2 weeks ago
Nashville, Tennessee, United States Kirkland's Full timeKirkland's Job SummaryAs a Stockroom Supervisor at Kirkland's, you will play a critical role in supporting the stores' freight process and stockroom organization in partnership with the Store Manager. Your primary responsibility will be to drive business results through effective freight processing and all incoming merchandise shipments. You will also assist...
-
Inventory Management Specialist
2 weeks ago
Nashville, Tennessee, United States Kirkland's Full timeJob SummaryKirkland's is seeking a highly organized and detail-oriented Stockroom Supervisor to support the stores' freight process and stockroom organization. As a key member of the team, you will be responsible for driving business results through effective freight processing and all incoming merchandise shipments.Key ResponsibilitiesSupport the stores'...
-
Inventory Management Specialist
2 weeks ago
Nashville, Tennessee, United States Kirkland's Full timeKirkland's Job SummaryAs a Stockroom Supervisor at Kirkland's, you will play a critical role in supporting the stores' freight process and stockroom organization in partnership with the Store Manager. Your primary responsibility will be to drive business results through effective freight processing and all incoming merchandise shipments.Key...
-
Cleaning/Housekeeping Specialist
2 weeks ago
Nashville, Tennessee, United States Live Nation Entertainment Full timeJob Summary:Live Nation Entertainment is a leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group, and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States.Key...
-
Part-Time Sales Associate
4 weeks ago
Nashville, Tennessee, United States Faherty Brands, LLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Part-Time Sales Associate to join our team at Faherty Brands, LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide best-in-class customer...
-
Specialist, eCommerce
4 months ago
Nashville, United States VSM Sewing Inc P660 Full timeJob Title: Specialist, eCommerceDepartment: eCommerce, ITReports To: Customer Experience Manager FLSA Status: Nonexempt Location: Nashville, TN SVP Worldwide, the world’s largest consumer sewing machine company, has an immediate full time Customer Service/Order Entry position available. The company and its three iconic brands - SINGER®, HUSQVARNA...
-
Specialist, eCommerce
3 weeks ago
Nashville, United States VSM Sewing Inc P660 Full timeJob Title: Specialist, eCommerceDepartment: eCommerce, ITReports To: Customer Experience Manager FLSA Status: Nonexempt Location: Nashville, TN SVP Worldwide, the world's largest consumer sewing machine company, has an immediate full time Customer Service/Order Entry position available. The company and its three iconic brands - SINGER®, HUSQVARNA VIKING®,...
-
International Operations Specialist
6 days ago
Nashville, United States Freight Appointments Full timeAre you tired of rigid processes and endless red tape in logistics?We’re looking for an International Operations Specialist who values efficiency and flexibility. The main focus of this role is managing ecommerce and white glove shipments—ensuring high-value and sensitive cargo is handled with care. You’ll also use your pricing expertise to deliver...
-
International Operations Specialist
6 days ago
Nashville, United States Freight Appointments Full timeAre you tired of rigid processes and endless red tape in logistics?We’re looking for an International Operations Specialist who values efficiency and flexibility. The main focus of this role is managing ecommerce and white glove shipments—ensuring high-value and sensitive cargo is handled with care. You’ll also use your pricing expertise to deliver...
-
Digital Marketing Specialist
2 months ago
Nashville, United States Tribute Technology Full timeABOUT TRIBUTE TECHNOLOGY: At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities worldwide celebrate life and pay tribute to those we love. We are transforming the funeral experience through industry-leading technology that...
-
Nashville Licensed Optician Store Manager
1 week ago
Nashville, United States KREWE Full timeCompany Overview KREWE is an independent high-fashion eyewear company inspired by the creativity and spirit of New Orleans, our hometown. Since launching in 2013 the brand has continued to grow and evolve with an extensive offering of unique, hand-crafted sun and optical frames designed in New Orleans and crafted with the utmost attention to detail. In...