Heavy Equipment Warranty Specialist
2 weeks ago
Kimmel & Associates is a regional leader in the sales and service of construction equipment, representing one of the top 4 global construction equipment manufacturers.
About the PositionWe are seeking a Heavy Equipment Warranty Specialist to assist our service departments in navigating warranty rules and requirements. Key responsibilities include:
- Learning and understanding internal company systems
- Applying warranty guidelines and technical information to service invoices to develop warranty claims
- Understanding OEM warranty systems to enter/process warranty claims
- Maintaining claim tracking spreadsheets and documentation
- Processing warranty credit memos/checks to settle invoices
- Assisting in other duties as may be assigned
Requirements:
- Prior supervisory experience over a technical or parts staff in heavy equipment
- Possesses good interpersonal skills
- Knowledge of safe job practices & regulations related to OSHA and MSHA
- Aptitude for repairing, troubleshooting, and servicing equipment in a shop environment
- Basic mechanical knowledge of tools and mechanical work for repairing equipment
- Volvo heavy equipment experience preferred
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