Heavy Equipment Warranty Specialist

2 weeks ago


Cary, North Carolina, United States Kimmel & Associates Full time
About the Company

Kimmel & Associates is a regional leader in the sales and service of construction equipment, representing one of the top 4 global construction equipment manufacturers.

About the Position

We are seeking a Heavy Equipment Warranty Specialist to assist our service departments in navigating warranty rules and requirements. Key responsibilities include:

  • Learning and understanding internal company systems
  • Applying warranty guidelines and technical information to service invoices to develop warranty claims
  • Understanding OEM warranty systems to enter/process warranty claims
  • Maintaining claim tracking spreadsheets and documentation
  • Processing warranty credit memos/checks to settle invoices
  • Assisting in other duties as may be assigned

Requirements:

  • Prior supervisory experience over a technical or parts staff in heavy equipment
  • Possesses good interpersonal skills
  • Knowledge of safe job practices & regulations related to OSHA and MSHA
  • Aptitude for repairing, troubleshooting, and servicing equipment in a shop environment
  • Basic mechanical knowledge of tools and mechanical work for repairing equipment
  • Volvo heavy equipment experience preferred


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