Party Planning Coordinator
1 day ago
Miami Roller Rink is a dynamic entertainment venue dedicated to delivering exceptional experiences for birthday parties and private events.
Job Summary
We are seeking an experienced Party Manager to join our team. The successful candidate will be responsible for ensuring seamless execution and success of birthday parties and private events at Miami Roller Rink. This role involves working closely with customers, planning and preparing for events, coordinating logistics, and actively engaging in sales efforts while responding to customer leads.
Key Responsibilities:
- Customer Engagement and Sales
- Interact with customers interested in booking birthday parties and private events at Miami Roller Rink. Promote our party packages, upsell additional services, and convert leads into bookings.
- Event Planning
- Collaborate with customers to plan and customize their parties at Miami Roller Rink, including selecting packages, coordinating themes, and arranging special requests.
- Logistics Coordination
- Work closely with food services, scheduling, and staffing departments at Miami Roller Rink to ensure all necessary resources are in place for each event. This includes coordinating food orders, scheduling party hosts, and securing staffing.
- Event Execution
- Oversee the successful execution of parties at Miami Roller Rink, ensuring that all elements run smoothly and according to plan. This may involve on-site coordination during events.
- Problem Solving
- Address any issues or challenges that may arise during events at Miami Roller Rink, making quick and effective decisions to ensure customer satisfaction.
- Communication
- Maintain clear and open communication with customers, staff, and other relevant departments at Miami Roller Rink to ensure a cohesive and well-coordinated party experience.
- Quality Control
- Ensure that Miami Roller Rink's standards of service and safety are upheld during events.
Requirements:
- Customer service experience, preferably in a hospitality or event planning role.
- Proven sales experience and the ability to meet or exceed sales targets.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work flexible hours, including weekends and evenings.
The estimated salary range for this position is $55,000-$65,000 per year, depending on experience and qualifications. We offer a competitive compensation package and opportunities for growth and development.
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