IT Support Specialist
3 weeks ago
The IT Assistant will provide technical support and assistance to internal clients, performing hands-on helpdesk and desktop support, and providing top-shelf customer service.
Key Responsibilities:
- Provide technical expertise and assistance for future IT projects
- Coordinate efforts with 3rd party IT resources for local support outside Los Angeles
- Deploy and configure desktop computers, laptops and cell phones
- Manage and support all audio/visual equipment
- Perform other job-related duties as assigned by corporate management
Requirements and Qualifications:
- Bachelor's Degree
- California Driver's license and be insurable
- A+ Certification (901/902 series or later)
- Experience managing Microsoft Office & Office 365
- 2-3 Years of experience in IT Helpdesk
- Experience supporting Microsoft Exchange and Outlook environments
- Experience supporting remote access over broadband and Splashtop
- Experience deploying and managing Wireless Access Points
- Experience in managing and supporting audio/visual equipment
- Experience managing Windows 7 & Windows 8(.1), iOS, and Mac OS X (Bootcamped environment)
Benefits:
- Health, dental, and vision coverage
- Life and disability benefits plans
- Paid time off and vacation
- Paid training; growth opportunities
- Employee vehicle purchase plans
- Discounts on products and services
- Retirement saving – 401K Plan
- Long term job security
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
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