Front Desk Representative

2 weeks ago


Alcoa, Tennessee, United States Hampton Inn Alcoa Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Representative to join our team at Hampton Inn Alcoa. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in experience for our guests.

Key Responsibilities
  • Manage online, phone, and in-person room reservations, ensuring accurate and timely processing.
  • Welcome guests, check them in, distribute room keys, and provide a warm welcome to our hotel.
  • Process payments from customers, handling cash, credit card, and other payment methods.
  • Respond to guest issues and complaints in a friendly, timely manner, resolving problems and ensuring guest satisfaction.
  • Explain local amenities and attractions to guests, providing recommendations and insider tips.
  • Collaborate with other staff members to ensure all guest rooms meet hotel standards and accommodate special client needs.
  • Assist customers with planning special events, such as weddings and business conferences, and arrange for specialized services for VIP guests.
Requirements
  • Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Basic math skills and accuracy in handling cash and credit card transactions.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • High school diploma or equivalent required; prior experience in a front desk or customer service role a plus.


  • Alcoa, Tennessee, United States Holiday Inn Express and Suites Alcoa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn Express and Suites Alcoa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for all guests.Key ResponsibilitiesGuest...


  • Alcoa, Tennessee, United States Fairfield Inn and Suites Alcoa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn and Suites Alcoa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGuest Services: Greet and process guests as...


  • Alcoa, Tennessee, United States Fairfield Inn and Suites Alcoa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn and Suites Alcoa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and process...


  • Alcoa, Tennessee, United States DICK'S SPORTING GOODS INC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Representative at DICK'S SPORTING GOODS INC. As a key member of our Front-End team, you will be responsible for providing exceptional customer experiences and creating a positive shopping environment for our customers.Key...


  • Alcoa, Tennessee, United States Blaze Pizza Full time

    About UsBlaze Pizza is a fast-casual restaurant chain that prides itself on providing high-quality, customizable pizzas in a fun and welcoming environment.Job SummaryWe are seeking a Hospitality Ambassador to join our team! As a Hospitality Ambassador, you will be responsible for delivering exceptional customer service, ensuring a positive guest experience,...


  • Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Associate Delivery Experience Advisor plays a vital role in ensuring customer satisfaction for Cirrus Aircraft customers from the initial order to delivery and beyond. This position assists the Delivery Experience Account Managers in all aspects of the pre-delivery and delivery process, guaranteeing a seamless and positive experience for our...


  • Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Associate Delivery Experience Advisor plays a vital role in ensuring customer satisfaction for Cirrus Aircraft customers from the initial order to delivery and beyond. This position assists the Delivery Experience Account Managers in all aspects of the pre-delivery and delivery process, guaranteeing a seamless and positive experience for our...


  • Alcoa, United States Heartland Veterinary Partners LLC Full time

    Practice: The veterinary team at Blount Veterinary Clinic, nestled in the heart of Maryville, TN, is a dedicated and compassionate group of professionals who share a profound love for animals and a commitment to providing exceptional care. Our team of doctors are more than just a group of experts; we are passionate advocates for your pet’s health and...


  • Alcoa, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service veterinary hospital that provides comprehensive medical, surgical, and dental care. We are located in Maryville, TN, and have been serving the animal community since our inception in 2002. In addition to routine wellness care for small animals, we also offer many advanced services such as digital radiography, ultrasound, laser...


  • Alcoa, TN, United States Heartland Veterinary Partners LLC Full time

    Practice: The veterinary team at Blount Veterinary Clinic, nestled in the heart of Maryville, TN, is a dedicated and compassionate group of professionals who share a profound love for animals and a commitment to providing exceptional care. Our team of doctors are more than just a group of experts; we are passionate advocates for your pet’s health and...

  • Associate (Sales)

    4 weeks ago


    Alcoa, United States Panera Bread Full time

    Panera Bread - 733 Louisville Road [Restaurant Team Member] As a Restaurant Associate at Panera Bread, you'll: Act as front line customer service representative, greeting customers, taking their order in a friendly manner; Prepare products, check for quality, and assure presentation, stocking; Suggestive sell and keep customers informed and aware of products...


  • Alcoa, United States Cirrus Aircraft Full time

    Job Summary   Responsible for ensuring customer satisfaction to all Cirrus customers from the date the aircraft order is received through the delivery of their aircraft and beyond. The Associate Delivery Experience Advisor will assist the Delivery Experience Account Managers with all aspects of the pre-delivery and delivery process. Duties and...


  • Alcoa, United States Avis Budget Group Full time

    $15.00/hourMonthly Commission OpportunityShift Premium may ApplyImmediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bo red , join our driven high-energy Avis Budget Group enterprise . What Y ou'll D o: This is an outdoor combination role, where you...


  • Alcoa, United States Avis Budget Group Full time

    $15.00/hourMonthly Commission OpportunityShift Premium may ApplyImmediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bo red , join our driven high-energy Avis Budget Group enterprise . What Y ou'll D o: This is an outdoor combination role, where you...


  • Alcoa, United States Avis Budget Group Full time

    $15.00/hourMonthly Commission OpportunityShift Premium may ApplyImmediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bo red , join our driven high-energy Avis Budget Group enterprise . What Y ou'll D o: This is an outdoor combination role, where you...

  • Massage Therapist

    2 weeks ago


    Alcoa, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Hamilton Crossing Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your work. At the Massage Envy Hamilton...

  • IT Web Developer II

    3 weeks ago


    Alcoa, United States Cirrus Aircraft Full time

    Description Job Summary The Web Developer II works closely with system architects, co-developers, business analysts, project managers, process owners, and end users to develop or customize existing software solutions in support of Cirrus Aircraft and the Cirrus Aircraft owner and pilot community. Working within a small collaborative team, the Web Developer...

  • IT Web Developer II

    3 weeks ago


    Alcoa, United States Cirrus Aircraft Full time

    Job Summary The Web Developer II works closely with system architects, co-developers, business analysts, project managers, process owners, and end users to develop or customize existing software solutions in support of Cirrus Aircraft and the Cirrus Aircraft owner and pilot community.Working within a small collaborative team, the Web Developer II is...

  • IT Web Developer II

    2 months ago


    Alcoa, United States Cirrus Aircraft Full time

    Job Summary The Web Developer II works closely with system architects, co-developers, business analysts, project managers, process owners, and end users to develop or customize existing software solutions in support of Cirrus Aircraft and the Cirrus Aircraft owner and pilot community.Working within a small collaborative team, the Web Developer II is...


  • Alcoa, United States Momentum Full time

    SUMMARY The Technical Support Netsapien/MS Teams Rep 2 will be integral in the support of existing Netsapien and MS Teams customers and their integration with enterprise cloud solutions. They will use Office 365 and customer Microsoft O365 Teams tenants. A successful candidate will be a strong technical leader, a self-starter, and someone with a background...