Shift Leader

2 weeks ago


Cleveland, Ohio, United States Potbelly Sandwich Works Full time
Shift Leader Job Description

Potbelly Sandwich Works is seeking a skilled Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and achieve sales goals.

Key Responsibilities:
  • Lead a team of associates to execute outstanding product quality and customer service
  • Manage and develop associates to achieve sales and cost control goals
  • Ensure all security procedures are followed and back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently and comply with health and safety standards
  • Restock food line, chips, and cooler, and clean tables, counters, floors, bathrooms, kitchen, and utensils
  • Operate cash register and handle customer complaints/issues
Requirements:
  • At least 18 years old
  • Minimum of 1 year supervisory experience in a restaurant or retail environment
  • Ability to stand/walk for 8-9 hours or as needed, and lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois Applicants: must become food safety certified within 30 days of employment
What We Offer:
  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

Potbelly Sandwich Works is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.


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