Retail Sales Leader

3 weeks ago


Cleveland, Ohio, United States Hallmark Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Hallmark Corporate owned Gold Crown store in Pleasant Valley Shopping Center in Parma, OH. As a key member of our sales team, you will be responsible for delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.

Key Responsibilities
  • Model and coach selling skills, as well as share product knowledge to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
  • Help customers find the perfect card and gift solutions in a warm and inviting shopping environment.
  • Lead staff when the Store Manager is not available and provide feedback along the way.
  • Communicate daily priorities, goals, and business information, ensuring a dynamic, fun, and supportive team environment.
  • Execute store operations, including product replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, and seamless retail.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
About Hallmark

Hallmark is a company that helps people feel connected to what matters. We provide benefits that support the lives and wellbeing of our employees, and we are committed to being an equal opportunity employer. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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