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Quality Assurance Manager

2 months ago

Stone Mountain, Georgia, United States ExecuSource Full time
About the Role

We are seeking a highly skilled Quality Assurance Manager to spearhead our Quality and Product Compliance initiatives. As a key member of our team, you will play a critical role in ensuring the production of high-quality products that meet customer needs and regulatory requirements.

Key Responsibilities
  • Develop and Direct Quality Programs: Establish and implement quality-related programs across the organization, ensuring compliance with regulatory requirements and company policies.
  • Manage Food Code Compliance: Develop and maintain policies, procedures, and assist plants with program adherence, audit preparation, and corrective actions.
  • Establish Quality Performance Goals: Set and communicate quality metrics, assess trends, and take appropriate actions to improve quality.
  • Lead Quality Improvement Projects: Initiate and lead quality improvement projects and activities across multiple manufacturing sites in the US.
  • Maintain Quality System Documentation: Manage corporate quality system documentation and assist with site-specific documentation.
  • Oversee Customer Complaints: Ensure root causes are identified and corrective actions are implemented.
  • Address Food Safety and Quality Issues: Use root cause analysis and corrective and preventative action tools to address food safety and quality issues.
  • Promote a Data-Driven Approach: Encourage a data-driven approach to solving process and quality-related problems.
  • Collaborate with Product Teams: Work with product teams to understand customer requirements and improve customer satisfaction.
  • Work with Supply Chain Team: Collaborate with the supply chain team on supplier qualifications, supplier audits, and new product launches.
  • Mentor and Train Site Quality Managers: Mentor and train site quality managers, driving plant accountability and preparing for SQF audits.
  • Provide Technical Leadership: Provide technical leadership for plant quality labs, ensuring all quality testing equipment is calibrated and testing methods are adhered to.
  • Participate in Product Innovation Teams: Participate in product innovation teams, developing product quality qualification paths and quality control plans.
  • Stay Informed of Industry Developments: Stay informed of new developments and trends through membership in applicable quality or environmental associations.
  • Prepare Regulatory Documents: Prepare legal notices, postings, and reports as required by government and regulatory bodies.
Requirements
  • Bachelor's Degree: Bachelor's degree required, preferably in engineering, science, or a technical field.
  • Quality-Related Certifications: Quality-related certifications (e.g., from the American Society for Quality - ASQ) are a plus.
  • Experience: Minimum of 5 years of experience leading quality teams in a production environment; experience with packaging products is a plus.
  • Leadership Skills: Proven track record of building and leading highly effective cross-functional teams.
  • Technical Skills: Proficient with Minitab or other statistical analysis tools and Microsoft Office (Word, Excel, PowerPoint).