Medical Support Assistant

2 days ago


Lexington, Kentucky, United States STGi Full time
Job Summary

We are seeking a highly skilled Medical Support Assistant to join our team at STGi. As a Medical Support Assistant, you will provide clerical and administrative support for our Community Based Outpatient Clinic (CBOC). Your primary responsibilities will include managing patient schedules, maintaining electronic logs, and coordinating patient care.

Key Responsibilities
  • Manage patient schedules and treatment plans
  • Maintain accurate and up-to-date electronic logs and records
  • Coordinate patient care and clinic flow
  • Perform administrative tasks to maintain patient data
  • Schedule new and established patient appointments
  • Track and facilitate completion of encounters and consults
  • Participate in PACT team huddles and team meetings to manage and plan patient care
  • Monitor pre-appointment requirements to ensure readiness for patient visit/procedure
  • Manage electronic wait list to verify and validate accuracy and resolve issues
  • Perform administrative follow-up actions
  • Participate in and independently follow up on team huddles by sharing information and collaborating with the medical team to ensure continuity of care
Requirements
  • High school diploma or equivalent required
  • Minimum of two (2) years of current medical and clerical experience working in a similar environment
  • Excellent customer service and communication skills
  • Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary care practice
  • Ability to follow orders and work under close supervision, while demonstrating initiative and independence
  • Ability to provide educational material to patients and/or families regarding proper e-health care activities
  • Effective verbal and written communication skills along with proper telephone etiquette
  • Knowledge of Microsoft Office Software, Electronic Medical Records, and computer maneuverability
Working Conditions/Physical Requirements
  • Work is normally performed in a typical interior/office work environment
  • Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance
About STGi

STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start, and management consulting services and human capital solutions. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.

We offer a competitive benefits package, including medical, dental, vision, 401(k) with company match, and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.


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