Service Associate

2 weeks ago


CrotononHudson, New York, United States Dunkin' Full time

We are seeking enthusiastic Team Members to become part of our Dunkin' family. Team Members play a crucial role in providing exceptional and friendly customer experiences. They prepare menu items in accordance with operational and quality standards, serving them with passion in a dynamic and clean environment. Collaboration is key as they work together to fulfill our Guests' needs and encourage their return.

Key Responsibilities:

Collaborative Environment:

  • Engage positively and respectfully with colleagues
  • Embrace coaching and constructive feedback
  • Communicate effectively with team members
  • Learn and perform various tasks efficiently

Operational Excellence:

  • Deliver outstanding customer service
  • Address and resolve customer concerns
  • Adhere to brand standards, recipes, and operational systems
  • Follow safety, food safety, and sanitation protocols; comply with all relevant regulations
  • Maintain a clean and organized workspace

Financial Responsibility:

  • Implement restaurant standards and promotional initiatives
  • Accurately process transactions and payments
  • Prepare and serve all products in line with brand expectations

Qualifications and Skills:

  • Proficient in English
  • Basic computer literacy
  • Able to handle cash and provide change
  • Capable of operating restaurant equipment (age restrictions may apply)

Employee Benefits:

  • Paid Time Off (PTO)
  • Flexible scheduling options
  • Employee discounts available

Dunkin', established in 1950, is a leading destination for coffee and baked goods. Renowned for its excellence in the coffee and baked goods market, Dunkin' has consistently ranked No. 1 in customer loyalty in the coffee sector for over a decade. With a presence in numerous countries, Dunkin' is a proud member of the Dunkin' Brands Group, Inc.



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