Service Associate
2 weeks ago
We are seeking enthusiastic Team Members to become part of our Dunkin' family. Team Members play a crucial role in providing exceptional and friendly customer experiences. They prepare menu items in accordance with operational and quality standards, serving them with passion in a dynamic and clean environment. Collaboration is key as they work together to fulfill our Guests' needs and encourage their return.
Key Responsibilities:
Collaborative Environment:
- Engage positively and respectfully with colleagues
- Embrace coaching and constructive feedback
- Communicate effectively with team members
- Learn and perform various tasks efficiently
Operational Excellence:
- Deliver outstanding customer service
- Address and resolve customer concerns
- Adhere to brand standards, recipes, and operational systems
- Follow safety, food safety, and sanitation protocols; comply with all relevant regulations
- Maintain a clean and organized workspace
Financial Responsibility:
- Implement restaurant standards and promotional initiatives
- Accurately process transactions and payments
- Prepare and serve all products in line with brand expectations
Qualifications and Skills:
- Proficient in English
- Basic computer literacy
- Able to handle cash and provide change
- Capable of operating restaurant equipment (age restrictions may apply)
Employee Benefits:
- Paid Time Off (PTO)
- Flexible scheduling options
- Employee discounts available
Dunkin', established in 1950, is a leading destination for coffee and baked goods. Renowned for its excellence in the coffee and baked goods market, Dunkin' has consistently ranked No. 1 in customer loyalty in the coffee sector for over a decade. With a presence in numerous countries, Dunkin' is a proud member of the Dunkin' Brands Group, Inc.
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