Executive Director of Hotel Operations

6 days ago


Oak Brook, Illinois, United States Gecko Hospitality Full time

Gecko Hospitality is seeking an experienced Executive Director of Hotel Operations to lead our hospitality team with excellence. This role demands strong leadership, attention to operational details, and a passion for creating outstanding guest experiences.

Position Overview

We are looking for a seasoned professional who can ensure the hotel operates smoothly while driving revenue growth and maintaining high standards.

Key Responsibilities:

  • Daily Operations: Supervise all hotel departments, such as front desk, housekeeping, food and beverage, and maintenance, to deliver consistent, high-quality service.
  • Team Leadership: Build and maintain a positive work environment by mentoring and developing a diverse team of hospitality professionals.
  • Guest Satisfaction: Develop strategies to exceed guest expectations, address feedback, and continuously enhance the guest experience.
  • Financial Management: Develop effective revenue strategies, control costs, and achieve financial targets. Monitor and analyze financial reports to guide hotel decision-making.
  • Quality Assurance: Uphold brand standards and industry regulations, ensuring the property meets quality benchmarks.

Required Skills and Qualifications:

  • Leadership: Proven ability to inspire and manage teams effectively, fostering a culture of excellence.
  • Problem-Solving: Demonstrated success in identifying operational issues and implementing actionable solutions.
  • Education: Bachelor's degree in Hospitality Management or a related field is required; advanced degree preferred.
  • Experience: At least 5 years of hotel management experience, with a strong background in Sales and Marketing.
  • Communication: Excellent verbal and written communication skills to collaborate with staff, guests, and management.

We offer a competitive salary range of $85K - $115K, plus 30% bonus potential, making this an exciting opportunity to join our team and grow your career.



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