Technical Solutions Consultant
2 weeks ago
Elevate Your Career with Evapco
We are seeking an exceptional individual to join our team as a Technical Solutions Consultant. As a key member of our organization, you will play a vital role in driving sales growth through the provision of expert technical solutions.
Key Responsibilities- Deliver timely and accurate technical responses to our representative sales team, ensuring seamless communication and exceptional customer service.
- Develop and conduct engaging technical PowerPoint presentations for customers, effectively conveying product knowledge and value.
- Participate in comprehensive training programs for new and existing representatives, fostering a culture of continuous learning and growth.
- Maintain an in-depth understanding of our products and applications, staying up-to-date on the latest innovations and technologies.
- Verify equipment orders and submittal information for technical accuracy, ensuring flawless execution and customer satisfaction.
- Articulate technology advancements and product offerings to both internal and external stakeholders, including representatives.
- Collaborate with the marketing team to create engaging content, such as brochures, bulletins, and technical papers.
- Establish and nurture relationships with customers and representatives, building trust and driving long-term success.
- Serve as a product expert, providing solutions to routine product/systems issues and ensuring exceptional customer support.
- Evaluate customer needs and provide tailored technical solutions that align with our product portfolio.
- Work closely with the software development team to test and validate selection software programs.
- Engage with customers to discuss product offerings, addressing their needs and concerns.
- Meet or exceed company margin goals, driving business growth and success.
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