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Housekeeping Supervisor

2 months ago

Auburn Hills, Michigan, United States Holiday Inn Express, Auburn Hills, MI Full time
Job Summary

We are seeking a highly skilled Housekeeping Inspector to join our team at Holiday Inn Express, Auburn Hills, MI. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.

Key Responsibilities:
  • Supervise and Train Housekeeping Staff: Assign tasks, provide guidance, and evaluate the performance of housekeeping staff to ensure they meet our high standards.
  • Inspect Guest Rooms and Public Areas: Conduct regular inspections to ensure that all areas meet our cleanliness and quality standards.
  • Manage Room Inventory and Supplies: Count and record linens, supplies, and equipment to ensure accurate inventory levels and prevent waste.
  • Communicate with Other Departments: Collaborate with other hotel departments to resolve issues and ensure seamless operations.
  • Ensure Guest Satisfaction: Respond to guest complaints and concerns in a professional and courteous manner.
Requirements:
  • High School Diploma or Equivalent: Required.
  • Previous Housekeeping Experience: 1-2 years of experience in a similar role.
  • Excellent Communication Skills: Ability to communicate effectively with guests, staff, and other departments.
  • Attention to Detail: Ability to maintain high standards of cleanliness and quality.