Customer Engagement Specialist

2 months ago


Erie, Pennsylvania, United States Preston Auto Group Full time
Position Overview

Join Our Team as a Customer Engagement Specialist at Preston Auto Group

We are looking for a motivated Customer Engagement Specialist to become a vital part of our team at Preston Auto Group. In this role, you will be instrumental in managing incoming sales inquiries, fostering customer relationships, and coordinating appointments for our Sales Team.

Key Responsibilities

  • Efficiently manage incoming sales inquiries and leads
  • Identify customer requirements and arrange appointments
  • Proactively contact potential leads through phone outreach
  • Address client inquiries prior to scheduled appointments
  • Confirm appointments with clients in advance
  • Distribute marketing materials to prospective clients
  • Conduct follow-ups after visits to ensure client satisfaction

Qualifications

  • High school diploma or equivalent
  • Exceptional communication and customer service abilities
  • Background in sales, customer service, or telemarketing
  • Proficient in computer usage and organizational skills
  • Strong problem-solving capabilities

Education and Experience

High School Diploma or equivalent experience preferred

Compensation Package

Attractive salary range: $35,000 to $50,000 annually based on performance metrics

Employee Benefits

  • Comprehensive Health, Dental & Vision Insurance
  • 401K Plan with Employer Contribution
  • Provided Uniforms
  • Paid Time Off
  • Paid Training Opportunities
  • Employee Discounts on New Vehicles
  • Access to Fitness Center

About Our Company

Become Part of a Respected Automotive Group

Preston Auto Group is dedicated to supporting our community. Through our Community Support Initiative, we collaborate with local non-profit organizations to give back. We prioritize building relationships with groups that enhance the quality of life in our community.



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