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Retail Sales Associate

2 months ago

Port Jefferson, New York, United States The Spice and Tea Exchange Full time

About Us

The Spice & Tea Exchange is a specialty retail shop that sells spices, herbs, teas, spice blends, rubs, and related products. We are a fun, creative, and supportive environment that values our employees and customers alike.

Job Summary

We are seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining inventory levels, pricing merchandise, and promoting products to customers.

Responsibilities

  • Ensure each guest receives stellar customer service and is welcomed into the store and greeted with our trademarked opening lines
  • Utilize trademarked follow-up lines with guests
  • Maintain inventory levels throughout the store, e.g. on shelves, counters, and tables, in containers with merchandise and product while assessing store inventory levels; notify management of low inventory levels
  • Price merchandise with labels, SKUs, prices, and locations
  • Blends and packages products as necessary and where applicable
  • Obtains merchandise requested by the customer, field customer questions concerning location, product information, price and uses for products while establishing rapport with customers to ensure their return and/or word-of-mouth advertising
  • Maintain solid, accurate, and current product knowledge to adequately promote the product by reading applicable publications and attending necessary training activities
  • Complies with operating standards and procedures pertaining to the daily operation of the store
  • Assess and notify management of low product inventory levels
  • Helps maintain store appearance by contributing towards daily chores

Preferred Skills

  • Proven customer focus with stellar customer service
  • Excellent verbal and written communication
  • Ability to utilize simple math skills in measuring ingredients, reading a scale, and following recipes

Compensation

$20.00 per hour