Banking Solutions Specialist

3 weeks ago


Essex Junction, Vermont, United States Citizens Full time
Job Title: Banking Solutions Specialist

Citizens is seeking an experienced Banking Solutions Specialist to join their team. This individual will be responsible for introducing customers to digital and mobile-first ways to handle banking transactions.

This role is ideal for individuals who enjoy problem-solving, communicating complex information, and delivering exceptional customer service. Key responsibilities include working closely with customers to understand their financial needs and recommending suitable banking solutions.

The successful candidate will have a high school degree or GED, 2 years of sales and customer service experience, and excellent analytical skills. A proven ability to work collaboratively as part of a team is essential.

Salary and Benefits:$21.00 - $26.39 per hour.

Citizens' Commitment to Employees

  • Meaningful work & relationships – Help customers achieve their financial goals.
  • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
  • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning, and development resources.
  • Exceptional benefits – Receive comprehensive health care coverage, including medical, dental, and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

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