Product Management Director

6 days ago

Seattle, Washington, United States Highspot Full time
About Highspot

Highspot is a pioneering company that is revolutionizing the way businesses increase sales productivity. Our mission is to transform the way millions of people work with sales enablement, and we are committed to building breakthrough software with a spark of magic. We believe that a great place to work is about more than just the work - it's about the company's values and how it represents them in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

In this role, you will be joining the product team reporting to the VP of Product Management. You will be responsible for our content management capabilities, which are the core of the product. Highspot supports a very wide range of different types of content, drawn from dozens of different systems that customers rely on. We are the industry leader for managing content at very high scale, browsing and searching it, rendering it in many form factors, and sharing it with employees and prospects through rich and immersive experiences. Customers rely on these capabilities, with some of the largest companies in the world spending hundreds of thousands of hours per month using them. Your team is responsible for creating and delivering a world-class and consistent experience to our users across a variety of environments, including the Web, devices, and partner applications like CRM systems.

What You'll Do
  • Define the strategy for how our content management capabilities continue to evolve, leveraging the rapidly evolving set of AI technologies to deliver the best value to customers.
  • Ensure that we are delivering a consistent and world-class user experience across the Web, devices, native applications, and partner applications. You will be hands-on with the product, knowing its design in detail and the principles that inform it.
  • Lead and grow a team of PM's, helping them do the best work of their career.
  • Help drive the Product Management practice and culture, both in how we work and the design of the organization.
  • Be directly responsible for shipping features. At Highspot we believe that Details Matter, and everyone in the company (from the CEO down) still stays hands-on with projects.
  • Become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.
  • Work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated.
  • Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
  • Dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
Your Background
  • You have been leading product management teams, including hiring, coaching, managing performance, and providing strategic oversight, for 5+ years.
  • You have been building software products for some time and have 7+ years of experience shipping brand new products as a PM IC or manager in an agile/scrum/kanban environment.
  • You are passionate about great design, diving deeply into the user experience of the product and being a champion for our users.
  • You are exceptional at taking ideas and ambiguous data, defining the right outcome, and then mapping the right strategy and roadmap to get there.
  • You can communicate and articulate the vision and strategy to execs, team members and customers.
  • This is a technical role; you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs.
  • You have worked with engineering teams as a product manager / owner and have demonstrable experience leading cross-functional teams to define, execute and iterate on large multi-team, multi-quarter projects.
  • You are a strong communicator and can lead teams through difficult decisions.
  • You have strong data skills in quantitative analytics and qualitative user research.

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