Legal Billing Manager

4 weeks ago

Oakland, California, United States Donahue Fitzgerald Full time
Job Title: Legal Billing Manager

We are seeking an experienced Legal Billing Manager to join our team at Donahue Fitzgerald LLP. The successful candidate will be responsible for managing the firm's billing operations, ensuring accurate and timely billing to clients.

Key Responsibilities:
  • Manage and develop a team of billing coordinators, providing training, guidance, and performance evaluations.
  • Ensure all time is entered and released by timekeepers according to the monthly schedule.
  • Manage billing workflow, including prebill distribution, editing, and final billing.
  • Set up and maintain third-party billing accounts, ensuring compliance with guidelines.
  • Manage appeal processes for rejected invoices and communicate with stakeholders.
  • Respond to client inquiries within 2-4 hours.
  • Review and address changes to client data management processes.
  • Collaborate with stakeholders to address client requests for discounts, write-offs, or invoice discrepancies.
  • Ensure firm policies are enforced regarding fee and cost write-ups, write-downs, and write-offs.
  • Apply funds held in trust properly.
  • Coordinate back-up support for client matter intakes.
  • Oversee annual billing rate increase project and update billing software.
  • Review WIP monthly to ensure timely billing.
  • Provide training on LMS time entry and billing for new attorneys and paralegals.
  • Manage billing ticketing system and assign tasks.
Requirements:
  • 5+ years of billing management experience in a law firm.
  • Demonstrated experience as a manager of a team with improved performance.
  • Extensive experience with law firm billing/accounting system software.
  • Demonstrated ability to maintain high ethical standards and confidentiality.
  • Results-driven with excellent analytical skills and attention to detail.
  • Strong project management skills.
  • Excellent problem-solving skills.
  • Excellent verbal and written communication skills.
  • Interpersonal skills to communicate with diverse groups.
  • Commitment to quality work, customer service, and teamwork.
  • Ability to work under pressure and meet deadlines.
  • Ability to work independently and carry out assignments.
  • Computer skills in MS Office/Office 365, including Teams, Document Management, and PDF programs.

This is an exciting opportunity to join a well-established firm with a collaborative working environment.

Donahue Fitzgerald LLP is an Equal Opportunity Employer.

Interested candidates should send a cover letter, resume, writing sample, and salary requirements to hr@donahue.com, referencing Billing Manager in the subject line.

Salary range: $100,000 to $115,000.

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