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Housekeeping Manager

2 months ago

Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time
Job Overview

Company: Buffalo Lodging Associates, LLC

We are seeking an experienced Executive Housekeeper to oversee our housekeeping and laundry operations. This role is essential in maintaining the highest standards of cleanliness and service quality within our hotel.

About Us:

Buffalo Lodging Associates, LLC is a reputable hotel management company dedicated to providing exceptional hospitality since 1996. With a portfolio of 50 hotels, we partner with leading brands in the industry, ensuring a commitment to excellence through our dedicated team.

Key Responsibilities:

  • Manage the daily operations of the housekeeping and laundry departments to ensure exceptional service delivery.
  • Ensure the cleanliness of all guest rooms and public areas, maintaining the hotel’s high standards.
  • Foster a collaborative and positive work environment among staff and management.
  • Supervise housekeeping staff, including hiring, training, and performance evaluations.
  • Address staff concerns and resolve operational issues efficiently.

Qualifications:

The ideal candidate will possess a high school diploma or equivalent, along with a minimum of three years of experience in housekeeping within the hospitality sector, including two years in a supervisory role. Proficiency in computer systems, including property management software, is required. A valid driver's license and a clean driving record are also necessary.

Benefits:

  • Competitive salary and compensation packages.
  • Paid time off, including vacation, sick days, and holidays.
  • Comprehensive medical, dental, and vision insurance.
  • 401K retirement plan with company matching.
  • Travel discounts across our branded properties.
  • Opportunities for career advancement.