General Manager

2 weeks ago


Marquand, Missouri, United States MHG Hotels Full time
About the Role

The Bench General Manager is a key leadership position at MHG Hotels, responsible for overseeing the day-to-day operations of our hotels. As a seasoned professional in the hospitality industry, you will be responsible for ensuring exceptional guest experiences, driving revenue growth, and maintaining high standards of quality and service.

Key Responsibilities
  • Hotel Operations: Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Staff Management: Lead and motivate a team of hotel staff, providing guidance and support to ensure excellent service delivery.
  • Guest Experience: Ensure that every guest feels welcome and valued, responding promptly to their needs and concerns.
  • Revenue Growth: Work closely with the VP of Revenue Management and VP of Sales to maximize room yield and hotel revenue.
  • Financial Management: Manage the hotel's budget, ensuring that expenses are controlled and revenue targets are met.
  • Compliance: Ensure that all hotel operations are in compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Hotel Management Experience: A minimum of 2 years of experience in hotel management, preferably in a leadership role.
  • Education: A degree in Hospitality or a related field is preferred.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Problem-Solving: Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Adaptability: Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance.
  • Professional Development: Opportunities for professional development and growth within the company.


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