Video Banking Specialist
2 days ago
We are seeking a highly skilled and customer-focused Video Banker to join our team at TEN Credit Union. As a Video Banker, you will be responsible for providing exceptional member service through quality conversations with members in a friendly, professional, and courteous manner.
Key Responsibilities:- Provide front-line member support through multiple service requests or inquiries submitted through email, secure mail, or other digital credit union channels.
- Perform all required tasks to establish new accounts, including maintenance of all deposit products and ancillary services.
- Process member support requests and inquiries, including Reg E Inquires, Stop Payments, ACH inquires, Account Information, Close accounts, Password Resets, etc.
- Interview members and process consumer loan applications, including gathering all applicable documentation within limits of loan authority, making decisions on consumer loans, and meeting with members with declined loans.
- Must have the ability to effectively cross-sell credit union products and services.
- Thorough knowledge of credit union products and services.
- Accuracy in cash handling and transactions.
- Ability to learn and follow federal regulations as well as company policies and procedures.
- High school diploma or equivalent required.
- Two years' experience in a credit union, bank, or financial institution required.
- Experience with consumer loans and new accounts preferred.
We are proud to offer competitive wages and an extensive benefits package, including employer-paid medical, dental, vision, basic life, and AD&D, long-term and short-term disability for all employees. We also offer a 401K Defined Contribution Plan with a generous employer match of 7%, and eleven paid holidays.
We are an Equal Opportunity Employer and a non-smoking environment. To be hired for this position, the candidate must pass a drug screen and background check.
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Video Banking Specialist
2 weeks ago
Nashville, Tennessee, United States TEN Credit Union Full timeJob DescriptionTEN Credit Union is a member-owned financial cooperative that exists to serve the financial needs of its members. We are committed to providing exceptional service and building strong relationships with our members.We are seeking a highly skilled and bilingual Video Banking Specialist to join our team in Nashville. As a Video Banking...
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Video Banking Specialist
2 weeks ago
Nashville, Tennessee, United States TEN Credit Union Full timeJob DescriptionTEN Credit Union is a member-owned financial cooperative that exists to serve the financial needs of its members. We are committed to providing exceptional service and building strong relationships with our members.We are seeking a highly skilled and motivated Video Banker to join our team in Nashville. As a Video Banker, you will be...
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Service Transaction Specialist
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