Customer Service Representative
6 days ago
Sherwin-Williams is a leading provider of paints, coatings, and related products. Our mission is to help our employees and their families live healthier, save smarter and feel better.
Job SummaryWe are seeking a Customer Service Representative - Paint Specialist to join our team in Tucson, AZ. This role will involve providing exceptional customer service, processing sales transactions, and maintaining store displays. If you have excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.
Key Responsibilities- Provide exceptional customer service, ensuring high levels of satisfaction through prompt and accurate responses to customer inquiries.
- Process sales transactions accurately and consistently with policies and procedures.
- Maintain precise work order files and formulas.
- Pull appropriate products from the sales floor or warehouse.
- Tint and mix products as needed to customer specifications.
- Stock shelves and set up displays.
- Clean store equipment.
- Load/unload delivery trucks.
- Assist in making deliveries as needed.
- Must be at least 18 years old.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must be able to read, write, comprehend, and communicate in English.
- Must be able to read, write, comprehend, and communicate in Spanish.
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion.
- Must be willing to work all scheduled hours, which may include evenings and weekends.
- Have a valid, unrestricted Driver's License.
- Have at least a High School diploma or GED.
- Have at least one year experience working in a delivery, retail, or customer service position.
- Have previous work experience selling paint and paint-related products.
- Have previous work experience operating tinting and mixing equipment.
The estimated salary range for this position is $45,000-$60,000 per year, based on location and experience.
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