Customer Service Representative

6 days ago


Tucson, Arizona, United States Axis Recruiting Solutions Full time
Job Overview

At Axis Recruiting Solutions, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our members.

With a competitive salary of $17.50 per hour, this role offers a great opportunity for individuals looking to start or advance their careers in customer service.

Key Responsibilities
  • Provide prompt and effective assistance to members via phone calls and other communication channels.
  • Meet established call volume goals and performance metrics.
  • Perform required identification verification for existing members and update their contact information as needed.
  • Identify and resolve issues and concerns in a timely and professional manner.
  • Refer complex issues to relevant departments for further assistance and follow-up.
Requirements
  • Minimum 6 months of experience in a similar or related customer-facing role.
  • Equivalent to a high school education.
Benefits
  • A competitive hourly rate of $17.50.
  • Multiple shift options available, including weekdays from 8 AM to 6 PM.
  • A strong focus on work-life balance and employee well-being.
  • Medical, dental, and vision benefits with a reputable company.
  • A Health Savings Account with employer contribution.
  • Opportunities for career advancement and professional growth.


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