Call Center Representative
23 hours ago
We are looking for a skilled and results-driven Call Center Representative to join our team. As a representative, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities
- Handle inbound and outbound calls from clients in a professional and courteous manner
- Analyze customer needs and provide solutions that meet their expectations
- Upsell and cross-sell products and services to increase revenue
- Maintain accurate records of customer interactions and update client information as necessary
- Meet or exceed sales targets and productivity standards
What You'll Need
- High school diploma or equivalent required; some college preferred
- 1+ year of sales experience in a call center environment
- Excellent communication, problem-solving, and negotiation skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Bilingualism or multilingualism an asset
Our Benefits
- A competitive salary of $40,000 - $55,000 per year
- Ongoing training and development opportunities
- A comprehensive benefits package, including medical, dental, and vision coverage
- A collaborative and dynamic work environment
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