Call Center Representative

23 hours ago


Orange Park, Florida, United States MCI Military Recruitment Full time
About the Job

We are looking for a skilled and results-driven Call Center Representative to join our team. As a representative, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Handle inbound and outbound calls from clients in a professional and courteous manner
  • Analyze customer needs and provide solutions that meet their expectations
  • Upsell and cross-sell products and services to increase revenue
  • Maintain accurate records of customer interactions and update client information as necessary
  • Meet or exceed sales targets and productivity standards

What You'll Need

  • High school diploma or equivalent required; some college preferred
  • 1+ year of sales experience in a call center environment
  • Excellent communication, problem-solving, and negotiation skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Bilingualism or multilingualism an asset

Our Benefits

  • A competitive salary of $40,000 - $55,000 per year
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A collaborative and dynamic work environment


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