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Homeless Outreach Coordinator

2 months ago

Houston, Texas, United States Star of Hope Full time
Job Summary:

The Street Outreach Minister provides crisis intervention, fundamental services, and assistance with goal setting to the unsheltered homeless singles and families in the community. This role requires building a trusting rapport with clients, providing spiritual counsel, and making appropriate referrals.

Key Responsibilities:
  1. Conduct regular street outreach to find and engage with unsheltered homeless individuals and families in the community.
  2. Build a trusting rapport with clients through proximity, prayer, and continued encouragement.
  3. Assess immediate environmental, emotional/mental, health, and addiction conditions of each client, create action steps toward resolving crisis issues, and make appropriate referrals.
  4. Responsible for distributing needed supplies—water, food, blankets, and other items as needed.
  5. Conduct Coordinated Access Assessments (housing assessment) in the field and at other locations as needed.
  6. Assist with navigation duties as clients are referred for housing.
  7. Collaborate with internal programs, law enforcement, and other homeless service agencies.
  8. Responsible for entering client information, case notes, and services into the client database in a timely manner.
  9. Participate in team meetings, trainings, and other development activities to increase knowledge base and understanding of trauma informed care, harm reduction, and other integral concepts in working with the homeless.
  10. Responsible for maintaining vehicle cleanliness, daily maintenance, and reporting of maintenance and mechanical issues promptly.
  11. Participate in the Annual Homeless Point in Time Count as part of the Specialized Outreach Team.
Qualifications:

Education, Skills & Experience:

  • Bachelor's degree in psychology, sociology, or related field preferred.
  • High school diploma or Associates degree acceptable with equal years of experience 2–4 years.
  • Experience working with addiction, alcoholism, and mental health issues is required.
  • Ministry experience helpful.
  • Strong interpersonal skills, ability to work well with others and not easily manipulated.
  • Valid Texas Driver's License with valid personal liability insurance and acceptable driving record.
Work Environment:

This role requires working outdoors in various environments, including streets, under bridges, and wooded areas. The position involves excessive driving and getting in and out of a vehicle frequently. There is a high possibility of exposure to nature, outdoor elements, and environmental hazards.

Relations with Others:

This role requires working closely with unsheltered homeless individuals, law enforcement, and other departments within the organization. The ability to work respectfully, professionally, and in a Christ-like manner with everyone is essential.

Physical Requirements:

This role requires the ability to lift a maximum of 50 pounds, drive, sit, and stand for long periods of time, and physically engage with unsheltered homeless individuals.