Department Lead

4 weeks ago


Dover, Ohio, United States E&H Ace Hardware Group Full time
Overview:
E&H Ace Hardware Group is a trusted name in the industry since 1959, affiliated with America's premier hardware wholesaler, Ace Hardware Corporation. Our legacy of excellence is built on exceptional service, customer-centric culture, and boundless opportunities for growth.

Job Summary:
As a Retail Department Lead, you will be instrumental in delivering exceptional shopping experiences, shaping departmental sales strategies, and contributing to the overall success of our stores. If you possess a passion for service, DIY expertise, and retail experience, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
- Provide top-notch customer service, responding to customer needs and concerns
- Develop and execute departmental sales plans to achieve business objectives
- Collaborate with the store manager to drive operational efficiency and improve customer satisfaction
- Recruit, train, and develop departmental staff to ensure seamless customer service
- Monitor inventory levels, maintaining accurate records and reporting any discrepancies

Requirements:
- High school diploma or equivalent required; bachelor's degree preferred
- 2+ years of retail experience; leadership experience a plus
- Excellent communication and interpersonal skills
- Ability to lift up to 50 lbs and stand for long periods

Benefits:
- Competitive hourly rate of $14-$15
- Opportunities for advancement and professional growth
- Flexible scheduling with most locations closing at 8pm

We are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. If you're passionate about delivering exceptional customer service and driving business success, we invite you to explore this opportunity further.

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