Customer Service Representative
6 days ago
We are seeking a dedicated and motivated Customer Service Representative to join our team at Resolve Visionary. As a Verizon Customer Service Trainee, you will be responsible for delivering exceptional customer experiences and driving growth through targeted marketing campaigns and sales efforts.
About Resolve Visionary
We connect our clients with their target audiences and generate revenue through reliable brand advertising and client-facing services. Our diverse team of professionals is built around principles that define how we approach interactions with our employees, customers, and communities.
Your Role and Responsibilities
- You will use your unique abilities, desire for growth, and customer service skills to identify and pursue new sales leads using targeted marketing lists.
- Provide customers with products and solutions that help simplify and organize their lives.
- Process sales orders, order changes, installation dates, and cancellations in a timely and efficient manner.
- Work closely with the account team to drive the growth and retention of client accounts.
- Excelling in a team-based, competitive environment where collaboration and open communication are key to success.
Requirements
- A high school diploma or equivalent is required.
- 1-3 years of experience working in customer service, sales, retail, or hospitality industries.
- Consistently reliable transportation to attend live events and meet with clients.
- Ability to communicate effectively, actively listen, and problem-solve.
- Strong sales and closing skills, as well as the ability to overcome objections.
Estimated Salary: $45,000 - $55,000 per year
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