Clinical Front Desk Professional

3 weeks ago


Spring, Texas, United States American Family Care The Woodlands Full time
Responsibilities
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
  • Greet patients, provide initial paperwork, and obtain copies of insurance and identification cards.
  • Register patients, update patient records, verify insurance accurately, and check patients out.
  • Determine, collect, and process patient payments and address collection and billing issues.
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.
  • Balance daily patient charges against system reports.

Please note that this position requires basic computer knowledge, accuracy, and attention to detail, as well as a positive customer service attitude.



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