Savannah Customer Service Ambassador

2 days ago


Savannah, Georgia, United States Mass Markets Full time

Job Overview

We are looking for a dedicated Customer Service Representative to join our team at Mass Markets.

Salary: $45,000 - $60,000 per year (depending on experience)

Key Responsibilities:

  • Handle inbound and outbound contacts in a professional manner
  • Ensure first call resolution through effective problem-solving and call handling
  • Research systems to find missing information as applicable
  • Coordinate with other departments to resolve issues as applicable
  • Accurately document and process customer claims in appropriate systems

Why Work With Us?

  • Opportunity to work with a dynamic team
  • Potential for career growth and development
  • A supportive and collaborative work environment


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