Front Desk Representative

6 days ago


Oceanside, California, United States Oceanside Marina Suites Full time
Job Overview

We are a boutique hotel seeking Front Desk Agents and Night Auditors to promote a courteous and professional image to all potential and eventual guests. The ideal candidate will be proficient in operating systems such as PBX and HMS, and able to handle guest concerns and complaints in a timely and efficient manner.

Key Responsibilities:

  • Resolve guest complaints and concerns in a courteous and professional manner
  • Be proficient in all operating systems, including PBX and HMS
  • Take reservations, check-in, and check-out guests in accordance with company standards
  • Handle guest inquiries and requests in a timely and efficient manner

Requirements:

  • Availability to work flexible hours, including weekends and holidays
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills

Compensation:

The estimated annual salary for this position is $45,000 - $60,000, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for advancement.



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