Service Excellence Associate

6 days ago


Greenbelt, Maryland, United States Lafayette FCU Full time
Job Summary

We are seeking a highly skilled Service Excellence Associate to join our team at Lafayette Federal Credit Union.

About Us

Lafayette FCU is a premier financial partner dedicated to providing exceptional member support. Our organization is committed to growth and excellence, making us an ideal place for top-notch individuals to thrive.

Key Responsibilities

The successful candidate will provide outstanding member service, support, and assistance in a fast-paced banking environment. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team.

Benefits

As a Service Excellence Associate at Lafayette FCU, you can expect:

  • A competitive salary of approximately $45,000 - $65,000 per year, depending on experience and qualifications
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Generous paid time off and holidays
  • Ongoing training and development opportunities to enhance your skills and career prospects
Requirements

To be considered for this role, candidates must possess:

  • Excellent communication and interpersonal skills
  • A minimum of 1-2 years of customer-facing experience in a retail or banking environment
  • Strong problem-solving and analytical skills
  • The ability to work effectively in a fast-paced environment and prioritize tasks efficiently
What We Offer

Lafayette FCU offers a dynamic and supportive work environment that fosters growth, learning, and collaboration. Our employees are our greatest asset, and we invest in their success through ongoing training, mentorship, and opportunities for advancement.



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