Customer Service Representative

1 week ago


Greenbelt, Maryland, United States Community Radiology Associates Full time

We are seeking a highly skilled Customer Service Representative to join our team at Community Radiology Associates.

Key Responsibilities
  • Greet and register patients, verifying insurance and patient information, collecting co-pays, and ensuring accurate documentation.
  • Provide world-class customer service by answering phone calls, scheduling/rescheduling patients, and orienting them for preparatory and safety protocols.
  • Collaborate with back-office staff to ensure timely patient care.

As a successful candidate, you will be passionate about delivering exceptional customer experiences, exercise sound judgment, and demonstrate effective communication and interpersonal skills.

Requirements
  • Prior experience in a fast-paced medical or radiology office environment is preferred.
  • You should possess strong multitasking abilities, intermediate to advanced computer skills, and a High School Diploma or equivalent.
  • Medical terminology knowledge is also an asset.

Competitive Salary: $20.50 per hour

Flexible Shifts: Monday-Friday, 8am-4:30pm or 8:30am-5pm



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