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Sales Order Processing Specialist

2 months ago


Tampa, Florida, United States Wholesale Parts Company Full time
Job Overview

Position Summary: We are looking for a dedicated individual to join our team as a Sales Order Processing Specialist. This role is essential in ensuring a seamless order entry process while also supporting warehouse operations as needed.

About Our Organization: As a family-owned wholesale parts company, we have been a reliable partner for electrical distributors for over 34 years. Our commitment to personalized service sets us apart in a market that increasingly relies on automation.

Key Responsibilities:

  • Customer Interaction: Serve as the primary point of contact for clients, ensuring their needs are met throughout the order process.
  • Order Management: Handle incoming calls and accurately input sales orders into our system.
  • Warehouse Support: Assist in the preparation and packaging of orders when necessary, including lifting items up to 70 lbs.
  • Training: Participate in warehouse training to gain familiarity with our extensive product range and operational procedures.

General Expectations:

  • Deliver outstanding customer service and demonstrate proficiency in computer operations.
  • Communicate clearly and effectively, both in person and via phone.
  • Successfully complete a background check and drug screening.

Essential Qualifications:

  • Strong work ethic with a collaborative spirit.
  • Proactive self-starter with the ability to identify and implement improvements.
  • Excellent organizational skills, emphasizing cleanliness and efficiency.

Preferred Qualifications:

  • Experience in small parts distribution or supply chain management within the electrical sector.
  • Familiarity with ERP or CRM systems.
  • Proficiency in MS Excel, Word, and Adobe Acrobat.
  • Forklift or stock picker certification.

Benefits:

  • Accrual of vacation and personal time after the first year of employment.
  • Flexible scheduling options with prior arrangement.
  • Standard working hours from Monday to Friday, with potential for overtime.
  • Paid holidays following a probationary period.
  • Please note that we conduct background checks prior to employment and maintain a drug-free workplace.

If you possess strong problem-solving abilities, organizational skills, and effective communication, we invite you to consider this opportunity.