Community Outreach Specialist

3 days ago


West Springfield, Massachusetts, United States Trinity Health Full time
Employment Opportunity:

Position Summary: We are seeking a skilled Community Liaison to connect with community referral sources and promote our PACE program. This role requires a compassionate and sales-oriented individual to expand our reach and provide essential care to the elderly in Montgomery County.

Key Responsibilities:
  • Develop relationships with community referral sources, agencies, and healthcare professionals to educate them about the PACE Organization and secure referrals/enrollments for our program.
  • Collaborate with the team to enhance our brand in the community, identify sales opportunities, and establish lasting relationships with referral sources.
  • Implement effective sales strategies to meet growth objectives, working closely with management to drive results.
  • Provide in-services and presentations to the community as requested, sharing insights into the benefits of our program.
  • Utilize CRM system to track all referral information accurately and efficiently.
Requirements:
  • Bachelor's degree preferred, with at least two years of sales or marketing experience (high school diploma or equivalent required).
  • Experience partnering with senior community resources such as hospitals, senior living communities, and home care companies is preferred.
  • Valid driver's license required.
  • Proficiency with Microsoft Office suite and basic knowledge/experience with email and calendaring systems.
  • Excellent written, verbal, and presentation skills, with the ability to communicate effectively with diverse audiences.
  • Action-oriented, customer-focused, and adaptable to change, with strong decision-making abilities.
  • Ability to perform physical tasks such as kneeling, lifting, and bending as needed.
Benefits and Highlights:
  • Enjoy a warm and supportive environment focused on patient-centered care.
  • Competitive salary and benefits package, including 1st Day Benefit coverage and Daily Pay.
  • Opportunities for career advancement and professional development.
  • Access to industry-leading technology and tools.
  • Ability to earn incentives through our Employee Referral program.
About Trinity Health: Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We are committed to providing comprehensive care services to the elderly, allowing them to live as independently as possible within their community. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.
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