IT Field Service Specialist
1 week ago
Xantrion is seeking a talented IT Field Service Engineer to join their team. As a key member of our technical support group, you will be responsible for providing top-notch service to our clients across the San Francisco Bay Area.
Job SummaryThis role offers an exciting opportunity to work with cutting-edge technology and collaborate with a dynamic team. If you have a passion for computer systems and exceptional customer service skills, we encourage you to apply.
About the RoleThe successful candidate will have at least 2 to 6 years of experience in technical support (IT Service Desk, Helpdesk, Desktop) and possess a bachelor's degree from a four-year university or equivalent experience. Additionally, they must have a valid CA driver's license and reliable transportation.
- Main Responsibilities:
- Provide on-site support at client sites around the San Francisco Bay Area.
- Offer exceptional customer service to Xantrion's client base.
- Deliver technical support as assigned for issues related to computer systems, software, and hardware.
- A valid authorization to work in the U.S.
- Exceptional customer service and communication skills.
- A bachelor's degree from a four-year university or equivalent experience.
- 2 to 6 years of technical support (IT Service Desk, Helpdesk, Desktop) experience.
- A valid CA driver's license.
- A reliable mode of transportation.
- $55,000 to $65,000 per year salary range.
- 100% medical, dental, and vision coverage for you and your family.
- 401K with up to 4% match of your salary.
- Certification and training reimbursement.
- 17 days PTO per year (in addition to training allowance).
- Bonuses for referring new clients or employees.
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