IT Field Service Technician

3 weeks ago


San Francisco, California, United States Xantrion Full time

Xantrion is seeking a highly skilled Computer Systems Support Specialist to join their team. In this role, you will provide top-notch support and customer service to clients in the San Francisco Bay Area.

About Xantrion

We are a dynamic and growing company that takes a people-first approach to business. Our mission is to deliver exceptional IT solutions and services that exceed our clients' expectations.

Job Summary

This is an exciting opportunity to work as part of a winning information technology team. The ideal candidate will have 2-6 years of technical support experience and a valid CA driver's license. A bachelor's degree or equivalent experience is also required.

Key Responsibilities
  • Provide on-site support at client sites around the San Francisco Bay Area.
  • Offer excellent customer service to Xantrion's client base.
  • Provide technical support for issues related to computer systems, software, and hardware.
  • Perform other duties or special projects assigned by management.
Requirements
  • Autorization to work in the U.S.
  • 2 to 6 years of technical support (IT Service Desk, Helpdesk, Desktop) experience.
  • A valid CA driver's license.
  • A reliable mode of transportation.
  • Exceptional customer service and communication skills.
  • A bachelor's degree from a four-year university or equivalent experience.
Preferred Qualifications
  • Technical certificates such as CompTIA A+, MS-900, AZ-900 certification.
  • A passion for computer technology and gaming.
Benefits
  • 100% medical, dental, and vision coverage for you and your family.
  • 401K with match up to 4% of salary.
  • Certification and training reimbursement.
  • 17 Days PTO per year (in addition to training allowance).
  • Bonuses for referring new clients or employees.
Salary and Benefits
  • $55,000 to $65,000 per year.


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