HVAC Service Representative with Marketing Expertise

3 weeks ago


Louisville, Kentucky, United States Chapman Heating and Cooling Full time
Job Description:
  We are seeking a highly skilled HVAC Service Representative with Marketing Expertise to join our team at Chapman Heating and Cooling. This is a unique opportunity to combine exceptional customer service skills with marketing knowledge to enhance the online presence of our company.
  Responsibilities:
  • Provide top-notch customer service for HVAC inquiries, service requests, and concerns.
  • Assist with managing and creating content for social media platforms to boost our online reputation.
  • Coordinate and execute email blasts to engage customers and promote our services.
  • Contribute to the development and maintenance of web content to ensure accuracy and relevance.
  • Analyze website performance using Google Analytics and identify areas for improvement.
  • Collaborate with the marketing team to implement strategies for customer retention and acquisition.
  • Stay informed about industry trends and customer feedback to enhance service offerings.

  Requirements:

  • Strong customer service skills and experience in a similar role.
  • Proficiency in social media platforms and content creation, as well as Web design capabilities.
  • Familiarity with email marketing tools and strategies.
  • Basic understanding of web content management.
  • Knowledge of Google Analytics and ability to derive insights.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize responsibilities effectively.

  Estimated Salary: $45,000 - $55,000 per year, depending on experience.



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