Chief Hotel Maintenance Supervisor

6 days ago

Louisville, Kentucky, United States MCR Hotels Full time
Job Title: Chief Hotel Maintenance Technician

Job Summary:

The Chief Hotel Maintenance Technician is responsible for ensuring the proper operation, maintenance, and repair of all hotel equipment and systems. This role requires a high level of technical expertise, strong communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Implement and administer the Preventative Maintenance program according to MCR standards.
  • Evaluate and spot check the work of all staff and contractors or outside laborers.
  • Handle guestroom maintenance requests in a timely and efficient manner.
  • Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
  • Respond to emergency situations using information contained in Material Safety Data sheets.
  • Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Requirements:

  • Must have a positive attitude and willingness to learn.
  • Verbal and written communication skills.
  • Ability to react quickly and calmly in emergency situations.
  • Reasoning abilities are always utilized.
  • Basic maintenance skills required.
  • Proficient in use of hand tools, power tools, test equipment.
  • Valid driver's license and an acceptable Motor Vehicle Driving Record (property specific).
  • Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.

Preferred Qualifications:

  • Technical, Trade, or Vocational school degree.
  • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
  • 2 years of work-related experience.
  • Carry all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to always carry out work tasks.
  • Experience in a hotel, apartment, or a related field.

About MCR Hotels:

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award, and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.

What We Offer:

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members

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