Beverage Specialist

2 weeks ago


Greenville, Ohio, United States Buffalo Wild Wings Full time

Job Overview: The primary objective of this role is to deliver an exceptional and personalized experience for our Buffalo Wild Wings patrons by effectively showcasing food and drink selections in an informative, welcoming, and enthusiastic manner.

Key Responsibilities:

  1. Establish personal connections with guests to foster loyalty through engaging interactions.
  2. Participate in various programs such as Mystery Shop, GEM, and BARS, adhering to Company Standard Operating Procedures.
  3. Verify the age of guests by checking identification for compliance with legal drinking age regulations.
  4. Efficiently read and manage orders to serve guests promptly, especially during busy periods.
  5. Prepare both alcoholic and non-alcoholic beverages according to established standards and specifications.
  6. Maintain service excellence, cleanliness, and operational responsibilities, including:
  • Following the Steps of Service and other Company Operating Procedures.
  • Cleaning and resetting the bar area, restocking supplies, and ensuring menus are clean and properly displayed.
  • Managing bar inventory and implementing cost control measures, including tracking waste according to company specifications.
  • Monitoring and replenishing inventory levels of glassware, garnishes, and other necessary items.
Process guest orders accurately and handle payments in accordance with Company Standard Operating Procedures.Take necessary precautions to mitigate issues related to excessive drinking among customers.Ensure a clean and sanitary bar environment, including equipment and utensils.Assist with front-of-house support duties to maintain operational cleanliness as outlined in the FOH Support Responsibilities Policy.Perform other tasks as assigned by management, with pay rates determined by the nature of the duties performed.

Physical Requirements:

This position requires the ability to sit, stand, bend, lift, and move intermittently throughout the workday. If any tasks exceed physical capabilities, it is essential to inform management.



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