Ecommerce Analytics Leader

5 days ago


San Jose, California, United States eBay Full time
About the Role

We're seeking a highly skilled and motivated leader to join our team as an Ecommerce Analytics Leader. In this role, you will lead and mentor a team of data scientists and analysts, working closely with cross-functional teams to distill actionable insights from customer data.

Key Responsibilities
  • Lead and develop the data science and analytics team, managing high-impact data scientists and driving innovation in ecommerce analytics.
  • Analyze customer survey data to identify drivers of customer sentiment and convert insights into actionable solutions with Product/Marketing/Business teams.
  • Build positive relationships with cross-functional partners and peers to connect dots and build comprehensive insights on customers.
  • Develop self-service data visualization tools to drive decision velocity within the organization.
  • Setup customer satisfaction goals for the organization and build/monitor metrics to track progress against these goals.
Requirements
  • BS/BA degree in Statistics, Applied Econometrics, Math, Physics, Computer Science, or related field; Master's degree in a relevant field may be preferred.
  • 10+ years of relevant professional experience or 8+ years with a Master's degree.
  • Proficient in Python, R, and SQL, with expertise in database platforms including Hadoop.
  • Analytical skills with high attention to detail, combined with experience using BI tools such as Tableau and MicroStrategy.
  • Proven experience in project management practices, effective communication, interpersonal, and presentation skills.
  • Ability to interact with senior and executive leadership in both ad-hoc and formal settings.
About eBay

eBay is a global ecommerce leader, changing the way people shop and sell worldwide. Our platform empowers millions of buyers and sellers across 190 markets, with a strong commitment to innovation and sustainability.

Compensation

The estimated salary range for this position in California, Washington, or New York is $168,400 - $262,900. The total compensation package includes a target bonus, restricted stock units, and other benefits such as medical, financial, and paid time off benefits.



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