Mortgage Sales Consultant
3 weeks ago
We are seeking a highly skilled Mortgage Retail Sales Consultant to join our team at Wells Fargo. As a key member of our Consumer Lending division, you will play a critical role in driving business growth and delivering exceptional customer experiences.
Key Responsibilities- Participate in soliciting residential mortgages from various sources, including realtors, builders, and financial professionals.
- Produce high-quality loans that are compliant and provide excellent customer service.
- Build relationships with key stakeholders, including realtors, builders, and financial professionals, to drive business growth and referrals.
- Stay informed of mortgage industry trends and developments in the assigned market, and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage.
- Present recommendations for producing loans and exercise independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans.
- Understand real estate appraisals, title reports, and real estate transactions, and analyze and offer mortgage loan products based on client needs.
- Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures, and maintain high standards of client satisfaction and quality by ensuring timely and proactive customer communication.
- Pursue Wells Fargo training offerings to increase knowledge of company products, policies, and procedures, and underwriting requirements.
- 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
- Basic Microsoft Office skills.
- Experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources.
- Experience with educating clients on various mortgage programs.
- Excellent verbal, written, and interpersonal communication skills.
- Mortgage industry experience.
- Knowledge and understanding of sales prospecting and generating referrals.
- Experience developing and cultivating professional relationships.
- Bilingual speaking proficiency in Spanish/English.
- Customer service experience.
As a Mortgage Retail Sales Consultant at Wells Fargo, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our business. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity, equity, and inclusion in the workplace and strive to create a culture that values and respects the contributions of all employees.
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