Digital Solutions Educator
4 weeks ago
We are seeking a highly skilled Client Educator to join our team at Spectrio. As a Client Educator, you will play a critical role in delivering exceptional customer experiences and ensuring our clients receive the best possible support.
Key Responsibilities- Meet with clients to gather data and information required to customize software systems
- Provide technical support and project assistance to clients via phone and email
- Present technical information to clients in a clear and concise manner
- Perform data entry duties and monitor the operation of dispatch/installation
- Schedule and create meaningful software trainings for clients
- Utilize computer equipment and software to perform a range of computer operations assignments
- Update supervisors on project status and assist with the creation of technical knowledge bases
- Bachelor's degree preferred
- 2+ years of related experience with computers and customer service
- Background in training or education preferred
- Sound technical knowledge and basic Windows computer-related skills
- Proficiency in Google Workspace applications and CRM/ERP experience preferred
Spectrio is a leading provider of comprehensive digital signage solutions. We empower clients to transform their business locations into modern, dynamic destinations for customers and employees. Our team is dedicated to delivering exceptional customer experiences and providing the best possible support to our clients.
We offer a wide range of benefits to our team members, including medical, dental, and vision insurance, paid parental leave, 401k, and education reimbursement. Spectrio is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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Digital Business Solutions Expert
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Senior Digital Solutions Manager
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Digital Workplace Strategist
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Digital Marketing Consultant
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